Privacy Policy

Introduction

AL Chimney Service Denver ("we," "us," or "our") operates the website chimney-denver.vercel.app (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for chimney services in Denver, Colorado and surrounding areas.

Please read this Privacy Policy carefully. By using our Site or contacting us, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

• Personal identification information: Name, phone number, email address, and service address when you submit a contact form or call us.
• Service request information: Details about your chimney service needs, property type, and service history.
• Technical data: Browser type, IP address, referring URLs, pages visited, and time spent on our Site. This information is collected automatically through standard web server logs and analytics tools.
• Communications: Any messages, questions, or feedback you send us via the contact form, email, or phone.

How We Use Your Information

We use the information we collect to:

• Respond to your service inquiries and schedule appointments
• Provide chimney cleaning, inspection, repair, and related services in Denver and surrounding areas
• Send confirmation and follow-up communications related to your service
• Improve our website and service offerings
• Comply with applicable laws and regulations
• Send service reminders and seasonal maintenance tips (you may opt out at any time)

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in limited circumstances:

• Service providers: We may share information with trusted third-party companies who assist in operating our website, scheduling software, or conducting our business, as long as those parties agree to keep this information confidential.
• Legal requirements: We may disclose information when required by law, court order, or governmental authority.
• Business transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and analyze Site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, some portions of our Site may not function properly.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party website you visit.

California Privacy Rights

As a Denver, Colorado business, we comply with the California Consumer Privacy Act (CCPA) and other applicable California privacy laws. California residents have the right to:

• Request disclosure of personal information we have collected about them
• Request deletion of their personal information
• Opt out of the sale of personal information (note: we do not sell personal information)
• Non-discrimination for exercising their privacy rights

To exercise these rights, contact us at denver@alchimneycleaning.com or call +1 720-734-8364.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

AL Chimney Service Denver
Phone: +1 720-734-8364
Email: denver@alchimneycleaning.com
Service Area: Denver, CO and surrounding communities
Hours: Open 24/7, 365 days a year